Fairytale Christmas Package

Based on 1760 reviews

Camilla P.

W tym hotel było wszystko co potrzeba, przestronne pokoje, pyszne śniadania i obiadokolacje, na plus miejsce do prądja nart, przy samym budynku darmowy skibus, krześci blisko

Miroslav M.

DEMÄNOVA RESORT
There is probably no universal comfort, but the Demänová Resort probably comes closest to it. However, it is not an ordinary hotel, but a hotel that exists in beautiful nature and is connected to it in a comfort that is passed on to every visitor. The hotel complex has one more exceptional parameter, it is a comfortable family hotel, or it is also referred to as a "family resort with hotel comfort".

Author of the text: Miroslav MOTYČÍK – MIME

Albertas J.

Puki location. Atskiras guest accommodation is a wonderful Spa zone.

Agnieszka R.

Bardzo prjejmene miejsce. Fantastic for families with small children 😊

Zdenek P.

We have been several times in summer and winter. We have always been absolutely satisfied. Even when there was no natural snow, the slope was perfectly prepared. I repeat, great in summer and winter. Bravo and thank you 🙂👌.

Peter F.

Mindenki sáchát maga szépítja meg, milyen sráže ez a Rezort, egy igázi kis paradísoms🙂🙂

peter h.

Great place to relax for families with children 👍

Slavka L.

excellent, helpful, accommodating staff in the wellness area

Julia K.

The accommodation itself was in line with what was described online. The rooms and facilities met our expectations, and overall the place has potential.
The food was acceptable — not outstanding, but not bad either.

Unfortunately, the biggest issue during our stay was the staff and their communication, which was well below an acceptable standard.

Even the booking process was unnecessarily difficult. In several cases, I either did not receive any response to my emails, or the replies did not address my actual questions. Gabriela, who I was in contact with, was ultimately unable to assist me with booking a room and then disappeared from the correspondence entirely. Later, I spoke to a gentleman by phone who promised to send an offer, but it never arrived. Eventually, I was informed that all apartments were sold out — yet interestingly, online booking still showed availability, and I was able to book there without any issue.

Upon arrival, the lady who handled our check-in was smiling, but provided no useful information. Even after I mentioned that it was our first time at the hotel, she simply said that she had already explained everything to another family who arrived with us, which I found quite strange. When I specifically asked about the wellness area, I was misinformed: I was told that no reservation was needed, and despite knowing that we arrived with three children, she failed to mention that children are not allowed in the wellness area after 5 pm

When I tried to ask about this the next day and questioned why proper information was not provided upon arrival, the same staff member first tried to ignore me completely, then sarcastically refused to tell me her name, saying that I should have checked the name badge the day before if I wanted to know. Her name was Nicole. When I asked to speak to the manager due to this unacceptable behavior, she reacted defensively and confrontationally.

Dear Nicole, I would like to point out that this kind of attitude can easily result in the hotel losing guests.

I would also like to thank the manager, who handled the situation professionally and made an effort to resolve the issue.

Unfortunately, there is no information displayed anywhere, not even in Hungarian, and not even in English.

Overall, the hotel itself is not bad, but my stay was negatively affected by the behavior of some members of the staff. Perhaps I was simply unfortunate with the people I encountered.

On the positive side, the animators are very kind, and the ski instructors are professional and patient.

Paula

We spent Christmas at the resort. We stayed in the Loft Comfort Apartment, big enough for 6 people and one cat. The staff were amazing - at the Wellness reception, the ski rental, the lift, the restaurant, the buffet and at the reception. Pleasant environment and the 3-hour daily ski pass included in the price. Thank you again for the information and willingness to solve the problem after finding the document after our departure. Our whole family thanks again for a pleasant stay :)

peter k.

I praise the entire resort, there is nothing to criticize, we like to come back here whether it is summer or winter, there is always a great program. And I also recommend the services of the Smile Center, where we last booked instructor Martin, who brought a smile to our Tomi's face and taught him how to ski🙂✌️🫶

Rumors1 M.

Truly a resort on a level. It occupies a fairly large area. It even has its own ski lift in its area. They breed Alpacas here. Be careful, because if they are jealous or they don't like something, they will spit on you. It's like a small village here. Accommodation facilities are mostly made of wood. That is, a natural material. It is the only resort with such a large and well-equipped area in the surrounding area. It rightfully belongs to the name resort. I give the rating as a Google Maps guide for rating level 7 entities with a large number of followers and popularity. However, I would criticize that if you come for breakfast even e.g. 3 minutes later, you will not get anything and it will be followed by: "We don't have anything anymore." Of course they do.

Ferenc H.

ប្រ្រ្រ្រ្រ Szemelny szerint a gejäst egy beltéri látszóház missyði. Ugri park. Igaz van két látszósarok az éteremben, de esçős aitő szászé nem bírja el az ott észállé gérykék számér. A kinti svetnije absolut redbend vankan. And wellness kifogastalan, akuby a kaja is. Mi egy hetet tölltöttünk ott, és verzättosan tudtunk étkezni.

Mirka C.

You have everything there, from great food, service, to clean accommodation right on the slope.

Miro M.

Great family-oriented place. The atmosphere is very friendly with a lot of services. The design of buildings is very nature-oriented, although very modern. Nice view of Tatra mountains. Gladly will come again.

Marcel M

I was accommodated from 26.11. To 28.11. Overall a very nice place. Nice accessibility. The apartment was standard, nice clean and heated. Overall there were fewer people there which suits me. The Pinus restaurant is very nice. The food was also very good :) Wellness comfort. At that time after 18:00 there were about six of us there in a row and the next day as well. So no crowds. Cozy and quite nice. The service in the wellness is very pleasant. The hot tubs are located outside in the air so it's quite fun in winter. I didn't mind.
The atmosphere is good.

I will definitely come again. And thank you

With every stay you automatically receive:

The promotional package includes:

FAQ - frequently asked questions

Accordion title

Do you want to ask?

Contact address

Reception

Room reservation for a celebration, congress, teambuilding

Restaurant PINUS

Indian restaurant SAFRAN

Wellness

SKI center/Fun center

SMILE Center – SKI School & Rent