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Apartment SMART FAMILY is a standard one-bedroom apartment for two persons with the possibility to expand by two extra beds. It is suitable for a family with 4-members who prefer cozy accommodation.
In the 27 m2 room is a high-quality double bed for two persons and one bunk bed with two beds ideal for kids or adults if necessary. A matter, of course, is the smaller kitchen with kitchen equipment, dining table, and chairs. The bathroom with WC and shower is entered from the hallway. Seating is available at a spacious private terrace with a view.
Please note: One of the Smart Family apartments on the top floor does not have a balcony.
We have paid 50% deposit, by when do I need to pay the 2nd half?
The 2nd half can be paid at reception on arrival
What are the check-in and check-out times?
Check in – Arrival at the apartments is possible from 15:00, at the cottages from 16:00. Najneskôr sa môžete prísť ubytovať do 22:00.
Check out – Check-out from the room without extra charge is possible until 10:00. After this date, a fee of € 10.00 will be charged for each additional hour. Late check-out is only possible by arrangement with reception.
Can we use the free admissions to the Fun Center and Aqua Fun before and after check in?
It is possible to visit AquaFun and the Funcentre before check-in. After check-out it is possible to visit the Funcentre
When will we be credited with Funcard points?
Points should be credited within 24 hours of the end of your stay.
We have a dog, can he come with us?
Of course. We are a pet-friendly resort, feel free to bring your dog up to 20kg, cat or rabbit. However, staying with a dog is limited to certain appartments, their list can be found here.
As you can also read in our price list, 20 euros per pet per night. Animals larger/heavier than 20 kg must be pre-approved by the Department via email communication. In case of approval, such animal will be charged € 40 per night.
Do you offer accommodation for up to 10 people?
Yes, we have several accommodation options available for large parties – for example, Superior Loft, Deluxe Loft, Family Inn or Luxury Villa.
An easy way to choose your ideal accommodation is to filter the apartments or cottages according to your preferences:
We're coming on an electric car, do you have chargers?
We have. And not one. We are a green department and make no secret of the fact that we enthusiastically support electromobility. That’s why there are classic charging stations for all types of electric vehicles. A real specialty for Tesla owners is the original Tesla Supercharger – one of only four in the whole country.
Will you issue me a Liptov Region Card?
Yes. Liptov Region Card – discount card for the Liptov region can be obtained by every guest free of charge.
We are entitled to holiday vouchers, can we use them with you?
Of course, we have no problem issuing you an invoice or accepting holiday vouchers. We work with Benefit Plus, Boomer, Gusto Karta and Callio Karta to accept holiday vouchers. All the information you need can be found at holiday vouchers.
How is parking handled?
Parking spaces are available for our guests in the immediate vicinity of the accommodation units free of charge. There is no need to reserve a parking space. In case you have an electric car, as an eco-friendly resort we also offer you the possibility electrodischargers.
Amenities of apartments and cottages
Are the apartments equipped with Wifi?
Yes, both apartments and cottages are equipped with free WiFi.
Are towels and bath towels available in the rooms?
A large and small towel is provided in each apartment on arrival. Guests wishing to exchange towels should contact reception. The service is charged at 2,00€/piece.
How often are the towels changed in the apartments?
Demänová The ministry is thinking about ecology. Although we provide almost all services as in hotels, in order to participate in the reduction of water waste, room service and towel change in apartments are not done every day, but only for 5 or more night stays. However, if necessary, please do not hesitate to contact the front desk and resolve the issue to your utmost satisfaction.
What does the kitchenette contain?
In each kitchenette there is a kettle, microwave, induction hob, pots, pans, chopping board, grater, pots, ladles, ladles, knives. Also a set of plates and cutlery, a set of glasses, mugs. Dish cleaner, dish cloth, dish sponge. Also included salt, sugar, black pepper. In each apartment you will also find a refrigerator.
The DeLuxe Cottages and the Superior Loft and Deluxe Loft suites are also equipped with a dishwasher.
Is there a kettle in the room?
Yes, a kettle is part of every room, apartment or cottage.
Is there a coffee and tea set in the room?
Tea is included, but coffee is not. Coffee can be purchased in the restaurant Pinus or Safran.
Can we find hotel cosmetics in the room?
In the bathroom of each apartment there is a shower gel & shampoo dispenser in one. In addition, if you come to stay with a child/children under 10 years of age, we will also leave a nice surprise in the bathroom – a mini set of children’s cosmetics.
Is there air conditioning in the apartments?
Air conditioning is not a standard feature of our apartments. We regulate the temperature in the apartments not only by heat recovery, but also by screens that actively prevent the apartments from heating up. We are also working on offering air-conditioned apartments for the comfort of our guests, but we cannot currently guarantee accommodation in these apartments.
Is there an elevator in the buildings?
There is an elevator in the Pinea apartment buildings
We are coming with a baby, can we rent a cot at your place?
No problem, we’ll be happy to lend you a variety of baby accessories for minimum extra charge p- not just a cot, but also a potty, toilet seat, bath or highchair, for example. You can order and pay for the accessories directly in the second step of the booking process, or enquire about the options directly at reception.
Is firewood included in the cottage accommodation?
When you arrive at the cottage, we will prepare wood and wood chips for kindling. If you would like more wood, just contact the reception and more wood will be delivered to you. The fee for this service is 5,00€ .
Restaurants and catering
Is there a dining option at the resort?
Of course, part of the resort is restaurant PINUS, that will melt the palates of adults and children alike. The second option is a bit more exotic – above Pinus there is an Indian restaurant SAFRAN. You can go here for breakfast, lunch and dinner.
If you come in winter, during your skiing, you can comfortably pop in for your favourite bombardino, tea or a quick snack in our snack bar right on the slope.
What time are breakfast and dinner served?
Breakfast is served from 7:00 – 10:00. Dinner can be enjoyed between 17:00 – 20:00.
Which restaurant will we eat at if we have breakfast/half board/full board?
Depending on occupancy, catering takes place in restaurant PINUS or in Indian restaurant SAFRAN, or in both spaces at the same time.
Are the restaurants in the same building as the accommodation?
No, both restaurants are in a separate building. It is a few minutes walk from the apartment buildings to have breakfast or dinner. For a better orientation you can see map of the resort.
How are breakfast and dinner served?
A rich breakfast and dinner buffet is served, with something for everyone. Savoury and sweet dishes, fruit and vegetables, hot and cold delicacies. In addition, fresh sourdough bread or baguettes straight from our Kriváň bakery and quality coffee.
In case of lower occupancy, the food can also be served as a served menu.
Does the restaurant also have children's chairs or a children's play area?
Yes, there is a children’s play area in both restaurants and you can also use the children’s chairs – just ask the waiter.
If we want to cook for ourselves during our stay, can we find a grocery store nearby?
Directly in the resort there is a shop KRIVÁŇ with homemade pastries and other food items, where guests have a 10% discount. And if you get tired of cooking, you can also eat in our restaurant PINUS or SAFRAN indian restaurant.
Where can we sit down for a drink in the evening?
For an evening drink, the newly opened PANORAMA cocktail & lounge bar a unique cocktail bar with a majestic view, where our team will be happy to help you choose the perfect drink.
Is there a buffet at the ski slope?
Yes, in the SKI Centre right next to the slopes you will be served by colleagues in Snack bar. We offer quick refreshments right on the slope – hot and cold drinks, tasty dishes such as langos, paninis or popular pancakes.
I'm from Poland and in my opinion the center is worth recommending, beautiful surroundings, and a very nice community, the animators do their best to make sure no one gets bored, my younger sister is also happy. I also met a lot of new people whom I hope to meet again someday
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Daniel Julius Markus
Excellent family friendly fun. Best for 12 and under. Lots to see and do.
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Gergely Tamás
One of the best aparthotel what i have visited ever, absolutely worth it. It is a child safe and family friendly place with a lot of activities. We have visited this place on summer. The children can play football, basketball, pingpong, roller and so on..
The pool could be bigger, it was little bit crowded on the hottest days. The food was perfect with a large selection.
There are a lot of good sight location around the hotel. I recommend this place.
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Dybson
Great resort, many attractions, perfect place to relax, I recommend it!
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Chris Dedman
A Must stay! Beautiful resort for young families and kids. Lovely location from Poprad airport. Beautiful scenery and easy to get to the resort. On arriving Emilia (English speaking) was so helpful and friendly throughout our stay. Went above and beyond to help with everything. Lovely rooms and views but one to mention if have very young children best to ask for a unit lower down as a small trek if have no car. The slope at the resort is great for kids learning to ski and has a greta tubing slope and sledging. Plus plenty of other activities summer rand winter including play parks. Also only 15 mins away is transalandia swimming complex which is epic for kids and adults with outdoor pools heated in the winter. 40c. Also the wellbeing center at the resort is amazing for kids over 3 as is a perfect place after skiing. Two great restaurants on the resort and jasna for higher mountain skiing is only 15 mins on a free shuttle bus. Overall a perfect place to stay amd highly recommend. Staff were helpful and assisted and helped. Will be returning for Christmas next year but with friends and to stay in the larger cottages. A must to visit. Thank you Demanova resort x
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Rafal P
Great for Winter weekend with kids
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Irena Muraškovaitė
The overall resort experience wasn't too bad, but it falls short of a 5-star rating due to poor reception and some safety concerns, especially with the sky tires causing tears among kids. The surface lifts were not consistently reliable, resulting in falls. The complimentary 3-hour daily skiing pass for the local mountain was convenient for beginners. The inclusive breakfast offered a variety of choices for both adults and children from 7 am to 10 am. In our rented villa, we faced heating issues with the floor heating not working for a few days, but the fireplace helped. After a maintenance check, the heating had erratic control, fluctuating between 25 and 29.9 degrees. There was also a night when the jacuzzi didn't work, disappointing the kids. Upon arrival, treats and alcohol with a price list were provided, and the mini-bar was chargeable.They had a local food shop with a very limited and overpriced selection. The nearest supermarket, which was 900 meters away.
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Norbert Hreskó
We went there with my girlfriend for our first ever ski trip, and it was amazing. It was very convenient that our room was 50 meters away from the slope, and where our first ski class was. The room was very nice and clean, and we had an amazing view. We had some issues calling a Taxi back to the train station, and the people at the reception were very helpful and helped us call a taxi. Definitely will go back sometime in the future.
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Łukasz
Very good place to learn ski and snowboard, nice other atractions for the kids.
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Adina MIrcea
Good service, nice place, good food, recommended for families with children.
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Doris Karapici
Nice resort and skiing was nice.
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Iveta Canigova
After reviewing reviews on more portals for booking, we have decided to go for Demanova resort and we are happy we did!:) we have been pleasantly surprised by apartments facilities, kids “paradise” like environment, delicious food and kind staff:) all I can say is that we are coming back for sure again!:)) cant wait for next time enjoy longer than 1 night only:) btw. Bfest was top top top!:)and also dinner which was part of half board was great!:)
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miriam toth
Lots of fun activities for kids. Our son had lovely stay.
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Ami Vaknin
If you have small kids that's your place 100 percent
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Juraj Maruska
This place is excellent for relaxation, mainly between summer and the winter seasons when its less crowded.
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fliperko 12
A lot of toboggans and fun activities for kids
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Артем Канюка
The restaurant is great.
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Daniel Florin Malita
Very friendly staff. Good food.
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Priscila Bayas
Lovely place to go w family and kids
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Filip Bolha
Good coffee, nice interiors and excellent service
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Maria Smith
Absolutely fantastic place, we've stayed in August for 4 days and can't wait to go back again. Friendly staff, amazing food, animators were so sweet and tried to keep the kids entertained. Best place we stayed in Slovakia.
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Andra
Great experience and value for money. U really feel the resort vibe ( sometimes i imagined i'm in "Girlmors girls"). Rooms very well furnished, nice decorated and clean. Each villa had boots & ski dryer room. The Pinus restaurant is a good choice and creates a nice athmosphere. Just fyi, the night skilift works only during friday& saturday and is charged. Wellness access is only once during ur stay and for 90 min, even at check in was mentioned 3 h. They provide free bus to the ski slopes twice /day (8&9 am), or u cam take public transport bus, free of charge. Generally e great choice.
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ALI S. ALMOSA
Very very very great place. I highly recommend you visiting. They have lots of facilities were you can spend days inside. We will never forgetthis experience. Rooms are cozy with beautiful view. Breakfast is good and they have live cooking.
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Danny Spivak
Rooms are very nice. However * the air-conditioning didn't work in August * cleaning services only once a week!! * same for sheets and towels * "All inclusive" package food is not what you expect
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StasiK
Location of building I far from activities
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Paweł Kołodziejczyk
I recommend, good food, nice atmosphere.
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Margit Hupkova
Food was great (we had half board, the breakfast choice was amazing, I especially appreciated fresh vegetables and fruit, the Indian cousine for dinner adapted to the European non-spicy tongues was a lovely surprise, even our 2,5 years old daughter loved it). Staff very friendly and helpful, we liked that they often approached us offering various types of fun activities for both, adults and kids. I took one star off for various reasons - first, I really did not appreciate having to walk all the way to R building couple of times per day with a pram and a 2,5 year old child. We could have used the car but it just seemed annoying having to staff the kids into a car for a 2minutes drive. So not good one way, not good the other way. I would have appreciated being able to choose a building at the time of booking. Next time we will be wiser. Secondly, I did not enjoy the constant reconstruction on the site, not too overbearing but yes, a bit annoying as we were near to it. Thirdly, it is in the middle of the nature, I would have loved to have nets on the windows to keep flies and spiders out of the apartment. In the fourth place, I was surprised that the fun zone which was included in the price of the stay had an activity (it is true that I saw only one, a trampoline) which had to be paid on top of the cost of the fun zone and not cheap (I think it was 5eur for 5mins of jumping). Luckily, our kids are too young for that but I can see that it can be difficult for parents to resist their kids pleas. In the fifth place, there is no lift to the first floor of the Indian restaurant, so you need to carry the pram by stairs or leave it downstairs, which, with a very young kids like ours (6 months) wasn't an option. Building a kids rezort you would think they thought about it. And finally, when it is raining (which it was all day), there is not much you can do. Most activities are outdoors. There is only a very small kids zone in a restaurant, really small, few activities and the spa. That's it.
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Maciej Cichoński
A Perfect place to spend a nice and peaceful time with Your family. Lots of attractions, pools, playgrounds, etc. Kids loved it! Great food, really tasty and freshly prepared!
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Barbora Jakubova
Super nice place for families with kids, all new, well equipped. Nice playgrounds and pools, various activities for children, lovely nature around. Very friendly and professional staff, all in all a great place to enjoy Slovak nature at.
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Radu Croitoru
Awesome place. Great for families.
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Juan Pablo Napoli
An incredible hotel with an international look, modern facilities, kids jungle, adults play and fun, and a 5-star restaurant. Finally managed to get an Argentinean stake in Slovakia. Great service and astonishing view of the snowy mountains. What else can you ask for. Oh .. right, if you were my kid, he will ask for a little train to ride for hours on end, and ... Yup, they got that covered too!
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D B
Genuinely great place for winter. A lot of stuff is offered in scope of apartment package which is very neat and saves you a ton of money in the grand scheme of things. Theres SPA, own Ski track for beginners, night rides on Fridays and Saturdays, some cafes, restaurant, bakery, ski bus and everything in a close proximity to the resort.
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Daniel Rauscher
Very nice, new resort at the foothills of Low Tatras. We had nice room with a mountain view. The room was not perfectly cleaned to my liking but good enough. There is a great wellness with couple of saunas and other things. The place is good for families as there quiet big child park. Breakfasts were very good, lot to choose from, even during working days when the resort was less busy. We got a nice letter and a bottle of wine as a newlyweds gift, nice touch! There is still a little construction going on, once finished, it will be great place to spend a vacation in Tatras.
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Ona Rušinienė
good place. clean. new. lots of activities in winter and summer. some activities cost extra (fun center). hope to be back.
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David Cano
Rooms and place perfect for family. Restaurant not that well organized.
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Tomas Valicek
Disneyland, but the Slovak way :D
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Cesar Sacchi
Perfect for kids, good for adults, new buildings, very lovely staff and was my second time there but for sure we will repeat next year.
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Dusan Antos
Great playground for kids. Parents can enjoy a drink and watch kids are having fun. The food menu is terrible. Fast and junk food only. Healthy cousine options are non-existant. Especially kids menu is very poor (fries & fried chicken)
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Steve Mellor
Great family resort
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dani manket
Brand new. good facilities
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Vince M.
The place is very clean, well furbished, personnel was very professional. It's a calm place with stuff for kids to play. The new restaurant in the resort is OK, breakfast was good. There's also a lot of things to do around (cave, amusement parks, and other places to visit). I highly recommend this place.
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Dagmara Bronik
Amazing place! highly recommend!
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Martin Kičin
All in one family resort, with ski slopes, kids playgrounds, wellness and restaurant.
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matus Savlik
Resort is great for kids. The kids entertainers were awesome,our kids love them. We had no issue with food. It was great. Appartment no issue either. The only dissapointment was that the walk to appartments had no street lights, so it was really dark walking back. Other thing we would mention was the entry to swimming pools and attractions was on the opposite side of restaurant were are drinks for all inclusive guests. We understand it is that way on purpose, so the guests won’t come that often for drinks, but it is really really frustrating, specialy when you have kids and you wanna go grab drinks and you have to be gone for 15-20 mins.
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Paul Smith
Look no further, this place is fabulous for families. Staff are extremely friendly and helpful. Food was amazing, facilities 10/10 our kids did not want to leave. Definitely book again in the future. We'll done!
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Doina Onet
Great place, food very good , the rooms are very clean , spa is excellent , I reccomand it for families with children , they have a lot of distractions for kids also