Cancellation fees with 100% deposit.
You can find the cancellation policy applicable to your reservation by date of stay and also in the payment details:
Spring season 2024, Autumn season 2024 and Spring season 2025: 01.04.- 27.06.2024; 01.09.- 20.12.2024; 09.03.- 16.04.2025; 22.04. – 26.06.2025
- Cancellation 7-3 days before the date of the first service ” 70% of the deposit paid for the agreed services.
- Cancellation 2 days or less before the arrival date ” 100% of the deposit paid for the agreed services.
Winter season 2025: 10.01.- 08.03.2025
- Cancellation 15-8 days before the first service ” 50% of the deposit paid for the agreed services, but at least 15 €.
- Cancellation 7-3 days before the date of the first service ” 70% of the deposit paid for the agreed services.
- Cancellation 2 days or less before the first day of stay ” 100% of the deposit paid for the agreed services.
TOP Season & Easter: 28.06.- 31.08.2024, 21.12.2024 – 09.01.2025, 17.04.- 21.04.2025,
- Cancellation 30-21 days before the date of the first service ” 20% of the deposit paid for the agreed services, but at least 15 €.
- Cancellation 20-13 days before the date of the first service ” 50% of the deposit paid for the agreed services.
- Cancellation 12-5 days before the date of the first service ” 70% of the advance paid for the agreed services.
- Cancellation 4 days or less before the arrival date ” 100% of the deposit paid for the agreed services
- Cancellation fees for cancellations with 50% deposit.
- Cancellation 12-5 days before the date of provision of the first service » 70% of the paid deposit for the agreed services.
Cancellation charges for cancellations with 50% deposit.
Year-round
- Cancellation 28 days or less before the date of the first service ” 100% of the deposit paid for the agreed services.
The operator is entitled to withdraw from the contract if:
- a force majeure event occurs or other circumstances occur for which the Operator is not responsible, as a result of which the fulfillment of contractual obligations becomes impossible;
- When booking the accommodation facility, the client provided misleading or false data regarding the essential facts for the conclusion of the contract;
- The Operator reasonably believes that the use of its services could endanger the operation of the facility, the safety of third parties or the seriousness and reputation of the Resort Operator.
- When withdrawing from the contract by the Operator, the client is not entitled to severance, compensation or compensation.