Operator of the Resort Demänová Resort:
ID: 46969462
IBAN: SK5375000000004026757085
Company registered in the Commercial Register of the District Court of Žilina, section: S.r.o., file no. 58482/L (hereinafter referred to as the “Operator”)
Operator of the Resort Demänová Resort:
ID: 46969462
IBAN: SK5375000000004026757085
Company registered in the Commercial Register of the District Court of Žilina, section: S.r.o., file no. 58482/L (hereinafter referred to as the “Operator”)
Operator identification data:
SLOVAK PROPERTY GROUP, a.s.
Roveň 215
033 01 Podtureň
Slovensko
IČO: 43842861
DIČ: 2022552290
IČ DPH: SK7020001054
Mutual operators:
MARA HOLIDAY RESORT, s.r.o.
Moyzesova 6
811 05 Bratislava
IČO: 44544871
DIČ: 2022741402
IČ DPH: SK7020001043
REAL ESTATE SLOVAKIA, s.r.o.
Velehradská 33
821 08 Bratislava
Slovensko
IČO: 36426784
DIČ: 2021978200
IČ DPH: SK7020001043
DEMÄNOVÁ VILLAGE, s.r.o.
Roveň 215
033 01 Podtureň
Slovensko
IČO: 46969462
(When making a complaint, the consumer shall provide proof of payment for the services whose errors he is complaining about)
Arrival with a pet must be announced in advance. The pet must have a valid vaccination card on arrival and must be flea-free.
The animal can move around the area only on a lead and with a muzzle. Pets are not allowed in the restaurant, in the Fun Center and on the playgrounds. If the animal contaminates the Resort area with faeces, the animal owner/responsible person is obliged to remove the faeces immediately.
The animal owner/responsible person is responsible for the damage and pollution caused by the animal as well as for the animal itself. Cleaning pets in the apartment is not allowed.
Parking in the area is possible only in reserved places!
The amount of cancellation fees when canceling a reservation.
The cancellation policy valid for your reservation applies according to the stay and at the same time in the payment details:
Cancellation 7-3 days prior to first service provision date » 70% of the paid deposit for the agreed services.
Cancellation 2 or less days before check-in date » 100% of the paid deposit for the agreed services.
Cancellation 15-8 days prior to first service provision date 50% of the paid deposit for the agreed services, but at least €15.
Cancellation 7-3 days prior to first service provision date service » 70% of the paid deposit for the agreed services.
Cancellation 2 or less days before check-in date » 100% of the paid deposit for the agreed services.
Cancellation 30-21 days prior to first service provision date » 20% of the paid deposit for the agreed services, but at least €15.
Cancellation 20-13 days prior to first service provision date » 50% of the paid deposit for the agreed services.
Cancellation 12-5 days prior to first service provision date » 70% of the paid deposit for the agreed services.
Cancellation 4 or less days before check-in date » 100% of the paid deposit for the agreed services
Reservation fees in case of cancellation received before 25.01.2022 is subject to the cancellation conditions stated in the details of the reservation.
By delivering the reservation, confirming it and then paying the deposit for the services, the Client confirms that he is aware of the General Terms and Conditions and that he agrees with their content.
Martin Štric
Director of Demänová Resort