GDPR

Dear Customer,

This information on the protection of personal data and privacy applies to you and your personal data, because you are our customer. Our company acts as an operator in the processing of your personal data. We want to explain to you how we will use the personal data we obtain from you or from third parties during the duration of our contractual relationship or after its termination.

With this document we also want to fulfill our obligation to provide information under Art. Regulation (EU) No 13 of the European Parliament and of the Council 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC (General Data Protection Regulation) and Act no. 18/2018 Coll. of 29 November 2017 on the protection of personal data and on the amendment of certain laws.

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1. Types of personal data

We process the following data:

  • Personal contact information. For example, your first name, last name, address of residence, address for sending documents, email address, contact telephone number, date of birth.
  • Work contact information. For example, the address of the business you represent, a business email address, and a phone number.
  • Contract information. For example, the content of the contract concluded with our company, including all its amendments, the scope of services provided, the type of vehicle, its designation. Payment information.
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2. Purposes and objectives of data processing

We will process your data for the following purposes:

  • Provision of contract services. We must ensure the registration of our clients in accordance with special regulations. The legal basis is the fulfillment of the legal obligation of the operator.
  • Loyalty program. Customer records and sending news about the latest offers and services related to membership in our program. The legal basis is the contract concluded between us and the legitimate interest of the operator.
  • Direct marketing. We deal with how to improve the development of our services by creating tailor-made offers. The legal basis is the legitimate interest of the operator.
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3. Who has access to your data

The Operator may share your information with third parties in the following circumstances: We may share your personal information with other third parties acting on our behalf, such as a service provider. In such cases, these third parties may use your personal information only for the purposes described above and only in accordance with our instructions. We have contractually obligated them to follow the safety instructions provided by law. Our employees will have access to personal data. Only those who need it in the course of their work for the above purposes have access, and only if the employee is bound by a duty of confidentiality.

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4. Location of your personal data

Your personal data will be located exclusively within the European Union and the European Economic Area. We protect your data in our systems as much as possible.

5. Retention of personal data

We store your personal data for a limited time and this data will be deleted when it is no longer needed for processing purposes. In most cases, this means that we will retain your information for the duration of your relationship with us. If possible, we will delete the data during your relationship with us, as soon as it is no longer needed. In any case, we will delete your personal records no later than the expiration of the legal deadlines after the termination of the contractual relationship, unless the legislation requires their retention. We may process your personal data for a longer period after the termination of the relationship in the event of a continuing legal dispute or if you have given us permission to store your personal data for a long time.

6. Legal basis for the processing of your data

In most cases, we process your personal data on the basis that the processing is necessary for the purposes of the legitimate interest we pursue, on a contractual basis or with the consent of you as the data subject. You can revoke your consent at any time with a verifiable notice on our website. In many cases, we will also have to process your personal data on the basis of a legal obligation in accordance with a special regulation. In the case of consent processing, you always have the option to withdraw your consent.

7. Rights of the persons concerned

It is important that you understand that this is your personal data that we process and that we want you to be aware of it. Although we do not need your permission to process your personal data, as required by law or the laws associated with our contract, you have many rights in relation to the processing of your personal data. The text above will answer most of your questions.

Right of access

You may request information about how we process your personal information, including:

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8. Contact details

If you have any further questions regarding the processing of your personal data, you can contact us via our correspondence address listed on our website www.demanovarezort.sk or by e-mail at info@demanovarezort.sk