Specifics of the apartment

Apartment SMART FAMILY is a standard one-bedroom apartment for two persons with the possibility to expand by two extra beds. It is suitable for a family with 4-members who prefer cozy accommodation.

In the 27 m2 room is a high-quality double bed for two persons and one bunk bed with two beds ideal for kids or adults if necessary. A matter, of course, is the smaller kitchen with kitchen equipment, dining table, and chairs. The bathroom with WC and shower is entered from the hallway. Seating is available at a spacious private terrace with a view.

Please note: One of the Smart Family apartments on the top floor does not have a balcony.

FAQ

Accommodation
- We have paid 50% deposit, by when do I need to pay the 2nd half?
  The 2nd half can be paid at reception on arrival
- What are the check-in and check-out times?
  Check in – Arrival at the apartments is possible from 15:00, at the cottages from 16:00. Najneskôr sa môžete prísť ubytovať do 22:00.
  
  Check out – Check-out from the room without extra charge is possible until 10:00. After this date, a fee of € 10.00 will be charged for each additional hour. Late check-out is only possible by arrangement with reception.
- What is the link to check in online?
  The link can be found here.
- Can we use the free admissions to the Fun Center and Aqua Fun before and after check in?
  It is possible to visit AquaFun and the Funcentre before check-in. After check-out it is possible to visit the Funcentre
- When will we be credited with Funcard points?
  Points should be credited within 24 hours of the end of your stay.
- We have a dog, can he come with us?
  Of course. We are a pet-friendly resort, feel free to bring your dog up to 20kg, cat or rabbit. However, staying with a dog is limited to certain appartments, their list can be found here.
  
  As you can also read in our price list, 20 euros per pet per night. Animals larger/heavier than 20 kg must be pre-approved by the Department via email communication. In case of approval, such animal will be charged € 40 per night.
- Do you offer accommodation for up to 10 people?
  Yes, we have several accommodation options available for large parties – for example, Superior Loft, Deluxe Loft, Family Inn or Luxury Villa.
  
  An easy way to choose your ideal accommodation is to filter the apartments or cottages according to your preferences:
  
  Filter accommodation
- We're coming on an electric car, do you have chargers?
  We have. And not one. We are a green department and make no secret of the fact that we enthusiastically support electromobility. That’s why there are classic
  charging stations for all types of electric vehicles. A real specialty for Tesla owners is the original Tesla Supercharger – one of only four in the whole country.
- Will you issue me a Liptov Region Card?
  Yes. Liptov Region Card – discount card for the Liptov region can be obtained by every guest free of charge.
- We are entitled to holiday vouchers, can we use them with you?
  Of course, we have no problem issuing you an invoice or accepting holiday vouchers. We work with Benefit Plus, Boomer, Gusto Karta and Callio Karta to accept holiday vouchers. All the information you need can be found at holiday vouchers.
- How is parking handled?
  Parking spaces are available for our guests in the immediate vicinity of the accommodation units free of charge. There is no need to reserve a parking space. In case you have an electric car, as an eco-friendly resort we also offer you the possibility electrodischargers.
Amenities of apartments and cottages
- Are the apartments equipped with Wifi?
  Yes, both apartments and cottages are equipped with free WiFi.
- Are towels and bath towels available in the rooms?
  A large and small towel is provided in each apartment on arrival. Guests wishing to exchange towels should contact reception. The service is charged at 2,00€/piece.
- How often are the towels changed in the apartments?
  Demänová The ministry is thinking about ecology. Although we provide almost all services as in hotels, in order to participate in the reduction of water waste, room service and towel change in apartments are not done every day, but only for 5 or more night stays. However, if necessary, please do not hesitate to contact the front desk and resolve the issue to your utmost satisfaction.
- What does the kitchenette contain?
  In each kitchenette there is a kettle, microwave, induction hob, pots, pans, chopping board, grater, pots, ladles, ladles, knives. Also a set of plates and cutlery, a set of glasses, mugs. Dish cleaner, dish cloth, dish sponge. Also included salt, sugar, black pepper. In each apartment you will also find a refrigerator.
  The DeLuxe Cottages and the Superior Loft and Deluxe Loft suites are also equipped with a dishwasher.
- Is there a kettle in the room?
  Yes, a kettle is part of every room, apartment or cottage.
- Is there a coffee and tea set in the room?
  Tea is included, but coffee is not. Coffee can be purchased in the restaurant Pinus or Safran.
- Can we find hotel cosmetics in the room?
  In the bathroom of each apartment there is a shower gel & shampoo dispenser in one. In addition, if you come to stay with a child/children under 10 years of age, we will also leave a nice surprise in the bathroom – a mini set of children’s cosmetics.
- Is there air conditioning in the apartments?
  Air conditioning is not a standard feature of our apartments. We regulate the temperature in the apartments not only by heat recovery, but also by screens that actively prevent the apartments from heating up. We are also working on offering air-conditioned apartments for the comfort of our guests, but we cannot currently guarantee accommodation in these apartments.
- Is there an elevator in the buildings?
  There is an elevator in the Pinea apartment buildings
- We are coming with a baby, can we rent a cot at your place?
  No problem, we’ll be happy to lend you a variety of baby accessories for minimum extra charge p- not just a cot, but also a potty, toilet seat, bath or highchair, for example. You can order and pay for the accessories directly in the second step of the booking process, or enquire about the options directly at reception.
- Do you have minibars in your rooms?
  Minibars are only found in wellness chalets DeLuxe a vo Vile Luxury. There are no minibars in the suites.
- Is firewood included in the cottage accommodation?
  When you arrive at the cottage, we will prepare wood and wood chips for kindling. If you would like more wood, just contact the reception and more wood will be delivered to you. The fee for this service is 5,00€ .
Restaurants and catering
- Is there a dining option at the resort?
  Of course, part of the resort is restaurant PINUS, that will melt the palates of adults and children alike. The second option is a bit more exotic – above Pinus there is an Indian restaurant SAFRAN. You can go here for breakfast, lunch and dinner.
  
  If you come in winter, during your skiing, you can comfortably pop in for your favourite bombardino, tea or a quick snack in our snack bar right on the slope.
- What time are breakfast and dinner served?
  Breakfast is served from 7:00 – 10:00. Dinner can be enjoyed between 17:00 – 20:00.
- Which restaurant will we eat at if we have breakfast/half board/full board?
  Depending on occupancy, catering takes place in restaurant PINUS or in Indian restaurant SAFRAN, or in both spaces at the same time.
- Are the restaurants in the same building as the accommodation?
  No, both restaurants are in a separate building. It is a few minutes walk from the apartment buildings to have breakfast or dinner. For a better orientation you can see map of the resort.
- How are breakfast and dinner served?
  A rich breakfast and dinner buffet is served, with something for everyone. Savoury and sweet dishes, fruit and vegetables, hot and cold delicacies. In addition, fresh sourdough bread or baguettes straight from our Kriváň bakery and quality coffee.
  
  In case of lower occupancy, the food can also be served as a served menu.
- Is a gluten-free diet possible?
  Yes
- Until when is the restaurant open?
  Current opening hours can be found here:
  
  Restaurant PINUS
  
  Restaurant SAFRAN
- Does the restaurant also have children's chairs or a children's play area?
  Yes, there is a children’s play area in both restaurants and you can also use the children’s chairs – just ask the waiter.
- If we want to cook for ourselves during our stay, can we find a grocery store nearby?
  Directly in the resort there is a shop KRIVÁŇ with homemade pastries and other food items, where guests have a 10% discount. And if you get tired of cooking, you can also eat in our restaurant PINUS or SAFRAN indian restaurant.
- Where can we sit down for a drink in the evening?
  For an evening drink, the newly opened PANORAMA cocktail & lounge bar a unique cocktail bar with a majestic view, where our team will be happy to help you choose the perfect drink.
- Is there a buffet at the ski slope?
  Yes, in the SKI Centre right next to the slopes you will be served by colleagues in Snack bar. We offer quick refreshments right on the slope – hot and cold drinks, tasty dishes such as langos, paninis or popular pancakes.
SKI Centrum
- How far is the resort slope from the apartment?
  The resort slope is located right in the centre of our campus. Most of the accommodation consists of so-called ski in & ski out apartments, which allow you to go directly to the slopes in your ski boots. For a better orientation we recommend you to take a look at map of the resort.
- How long is the slope?
  The slope is approximately 850 metres long.
- Is the slope illuminated?
  Yes, the slope is floodlit and there is regular night skiing. Opening hours can be found here.
- The kids don't have skis yet, do you also have a rental shop?
  We have – colleagues from Smile Center they will be happy to lend you and your children skiing equipment. We also offer ski and snowboard service, you can also buy them from us.
- Does the SKI BUS run from the resort to Jasná?
  Yes, you even have a choice of two SKI BUSes. More information and departure times can be found here:
  
  More about SKI BUS

Apartment types in Pinea

Apartment Smart

Apartment for 2 persons

Apartment Smart Family

Apartment for 2 + 2 persons

Apartment Plus

Apartment for 3 persons

Apartment Standard

Apartment for 2 + 2 persons

Apartment View

Apartment for 2+2 persons

Apartment Simply Lux

Apartment for 4+2 persons

Apartment Jacuzzi Lux

Apartment for 4 + 2 persons

Apartment Lux

Apartment for 4+2 persons

Apartment Family View

Apartment for 2+2+2 persons

Apartment Standard Loft

Apartment for 2+2+4 persons

Apartment Family Lux

Apartment for 4+2 2 persons

Apartment Family Inn

Apartment for 4+5+2 persons

Visitor reviews

Zuzana Nedelska

Great wellness. Haven’t been to rooms or other parts

Mateusz Kozioł

I'm from Poland and in my opinion the center is worth recommending, beautiful surroundings, and a very nice community, the animators do their best to make sure no one gets bored, my younger sister is also happy. I also met a lot of new people whom I hope to meet again someday

Daniel Julius Markus

Excellent family friendly fun. Best for 12 and under. Lots to see and do.

Gergely Tamás

One of the best aparthotel what i have visited ever, absolutely worth it. It is a child safe and family friendly place with a lot of activities. We have visited this place on summer. The children can play football, basketball, pingpong, roller and so on.. The pool could be bigger, it was little bit crowded on the hottest days. The food was perfect with a large selection. There are a lot of good sight location around the hotel. I recommend this place.

Dybson

Great resort, many attractions, perfect place to relax, I recommend it!

Chris Dedman

A Must stay! Beautiful resort for young families and kids. Lovely location from Poprad airport. Beautiful scenery and easy to get to the resort. On arriving Emilia (English speaking) was so helpful and friendly throughout our stay. Went above and beyond to help with everything. Lovely rooms and views but one to mention if have very young children best to ask for a unit lower down as a small trek if have no car. The slope at the resort is great for kids learning to ski and has a greta tubing slope and sledging. Plus plenty of other activities summer rand winter including play parks. Also only 15 mins away is transalandia swimming complex which is epic for kids and adults with outdoor pools heated in the winter. 40c. Also the wellbeing center at the resort is amazing for kids over 3 as is a perfect place after skiing. Two great restaurants on the resort and jasna for higher mountain skiing is only 15 mins on a free shuttle bus. Overall a perfect place to stay amd highly recommend. Staff were helpful and assisted and helped. Will be returning for Christmas next year but with friends and to stay in the larger cottages. A must to visit. Thank you Demanova resort x

Margit Hupkova

Food was great (we had half board, the breakfast choice was amazing, I especially appreciated fresh vegetables and fruit, the Indian cousine for dinner adapted to the European non-spicy tongues was a lovely surprise, even our 2,5 years old daughter loved it). Staff very friendly and helpful, we liked that they often approached us offering various types of fun activities for both, adults and kids. I took one star off for various reasons - first, I really did not appreciate having to walk all the way to R building couple of times per day with a pram and a 2,5 year old child. We could have used the car but it just seemed annoying having to staff the kids into a car for a 2minutes drive. So not good one way, not good the other way. I would have appreciated being able to choose a building at the time of booking. Next time we will be wiser. Secondly, I did not enjoy the constant reconstruction on the site, not too overbearing but yes, a bit annoying as we were near to it. Thirdly, it is in the middle of the nature, I would have loved to have nets on the windows to keep flies and spiders out of the apartment. In the fourth place, I was surprised that the fun zone which was included in the price of the stay had an activity (it is true that I saw only one, a trampoline) which had to be paid on top of the cost of the fun zone and not cheap (I think it was 5eur for 5mins of jumping). Luckily, our kids are too young for that but I can see that it can be difficult for parents to resist their kids pleas. In the fifth place, there is no lift to the first floor of the Indian restaurant, so you need to carry the pram by stairs or leave it downstairs, which, with a very young kids like ours (6 months) wasn't an option. Building a kids rezort you would think they thought about it. And finally, when it is raining (which it was all day), there is not much you can do. Most activities are outdoors. There is only a very small kids zone in a restaurant, really small, few activities and the spa. That's it.

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